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For more than 1 year I've been running 4 VPS servers and I haven't got any single issue. There are a lots of negitive reviews about OVH.com and People complaining about their support but i don't believe all the negative reviews. In furute if i required more servers, I will definitely pick OVH as they're simply great.
Launched in the year 1999, OVH.com is a France based company which has begun from zero. The clients of this company are mainly based out of Europe. The company provides basic hosting products as well as other web services to its clients. Presently, the company has crossed more than 800 employees, 180,000 servers and 17 data centers. All these are working together with an aim to deliver reliable hosting solutions and high value to its clients based in Europe. The company concentrates on developing the hosting plans that are based on the cloud. These hosting plans help the customers to achieve success in this fast-changing time. In this review, we will discuss all the important aspects of OVH web hosting.
Summary of OVH review
OVH was founded by Octave Klaba in the year 1999 in Lille, France. Since then, the company is working on its toes to grow their services across entire Europe. The company has successfully achieved its aim in the year 2006 with the opening of its first subsidiaries in Senegal, Spain, and Poland. Today, OVH is the largest web hosting provider present in Europe after which the company also began to expand itself in Africa, the United States, and Canada. This makes the OVH counted among the worldwide web hosting solutions. The company has successfully hosted approx. 18 million websites along with 3 million domain names that are registered through them.
The company also provide a full range of server and web hosting solution to all the clients ranging from small website owners to the large business owners who want the latest cloud-based solution for their websites. Although the company has started in France presently it successfully offers its services and solutions to the individuals and businesses that are present in multiple continents. This has made this company one of the largest web hosting providers present in the world.
The systems provided by OVH to its clients can be easily expanded which helps their clients to add any services whenever they need or whenever they wish to expand their business. OVH is the best choice for those who need one stop solution for hosting their website which provides cloud solutions, web hosting as well as email services.
Overview of OVH Features
1.OVH has RunAbove Public cloud.
2.The company offers Networks and Security Solutions to its clients.
3.The company has VPS server to offer their clients.
4.OVH also offer their clients with Software Licenses.
5.Location of Severs – Netherlands, Canada, UK, and USA
6.Databases – MySQL and PHPMyAdmin
7.Customer Support – Tickets, Knowledgebase, Phone and Email Support
PROS of OVH
Every web hosting offers some adantages to its clients which makes them choose them as their web host. OVH also provide some important benefits to its customers. We will discuss some of the important pros in this review.
1.Variety of Services
OVH is not a company which provides only one kind of service to its clients. Instead, it provides a variety of services such as VPS hosting plans, cloud services and dedicated servers to their clients. In addition to this, the company also provided different plans for dedicated servers which vary on bandwidth, size, and speed. So, customers can easily opt the plan which is best suitable for their businesses or blogs. Although the company does not provide any shared hosting plans so if anybody needs it, then you will simply have to look anywhere else.
2.Pricing of Plans
OVH offered its customers plans that are affordable for any level of website owners. The company has something for everybody. The basic VPS plan offered by the company comes at a monthly price of $3.49 along which comes 1 GB of RAM and 10 GB of disk space.Whereas, the highest VPS plan offered by the company comes at a monthly price of $22 along which comes 100 GB of data and 8 GB of RAM.
The dedicated server plans offered by the company comes at a starting price of $109 per month along which you will get a lot more data and RAM. The cloud hosting plans offered by the company are on the higher side as they run on VPS which gives you an extra touch of security and safety.
The customer support of OVH is available 24*7. The support given by the representatives are not for tech newbies. As the representatives of the company will only guide you how to fix the problem but it’s you who need to implement that solution to yourself.
Although, the company also provide you real-time guidance in case if you are not confident about how to implement a certain solution. This makes the problem a bit more time to get solve. Also, there is no hand-holding provided by the company at their customer support center.
The data centers of OVH are eco-friendly. The company is committed towards energy efficiency since the year 2003 as it knows the impact of energy-intensive servers on the environment. As a result of which in order to reduce the use of energy, the company has optimized their cooling system by removing air conditioners from its data centers in the year 2010.
Also beating many companies in the race, OVH has successfully achieved a consistent score between 1.0 and 1.2 on the Power Usage Effectiveness index. This is certainly a great step taken by the company towards energy saving.
5.Speed And Reliability
Uptime is a very important thing to consider for any website. As you cannot afford to lose the client who left your website without even visiting it. A website with good uptime ensures you that your website is online for your customer whenever he/she visited it. OVH very well understands the concern here. Hence, it provides an uptime guarantee of 9.99% to its customers. Also, if there is any outrage then the company provide a response within or in less than five minutes.
The servers of the company response really fast in page loads. As per a test conducted, the response time of the company server is averaged under 400ms. The service of the company is very reliable. The customers of OVH can completely rely on the company’s server.
The company apart from all the web hosting services also offers something different to its customers. The company offers their customers with a one week rental for their dedicated servers. In seven days you can try out the servers of the company in the way you like. You just need to pay for a week and then there is no commitment after seven days.
7.CPanel of OVH
The CPanel offered by the company are cPanel and Plesk. cPanel is the main platform for website administration. Both the tools provided by the company are very popular. They can be easily used even by those who do not have any experience in website administration.
CONS of OVH.com
A good range of features are offered by the VPS and dedicated hosting plans of OVH. But, these plans also have some shortcomings in them. Several complaints have been received by the customers. Although every web hosting company has some disadvantages so OVH is no different. In this review, we now discuss some of the discomforts that the customers face from the company.
1.Customer Support is disappointing
Although we have discussed the customer support of OVH in the pros section as well the customer support also disappoints users in certain ways. The customer support provided by the company is transparent about their hand off approach to customer solutions. But, still many users are disappointed with this approach. When we see the reviews of OVH then many customers mention the customer support of the company as very poor. The reason can be many customers does not get the customer support as they imagined to get which ultimately upsets them.
The VPS customer support provided by the company does not offer any help regarding applications. The company only offer support on its primary responsibility which is infrastructure. Also, the bare-bones approach is not a good fit for the inexperienced or new users which makes the customer support of OVH unlikable for them.
In addition to this, there are also other reasons for which the customers do not like the customer support of OVH. Among the first is the response time. The response time for the support tickets is slow. Sometimes it may even take more than 24 hours to get a response from the customer representatives. Also, the procedure of refund need lots of emails sent to their customer support. The refund process is not flawless.
2.Confusing Interface, Inconsistency across Borders
The interface of the OVH is not user-friendly. The management interface of the OVH is very different. As a result of which it becomes very inconvenient for the new users to configure their website. In addition to this, the level support and management interfaces also vary as per location. This makes very inconvenient for the multinational users.
Also, the company charges you if you want to expand the server capacity of your website. Although, the company host the servers from all over the world, but the accounts are limited to one location one server. So, in case if you need a server in another location then you hav to sign up for another account.
Review on Services offered by OVH
In order to meet the needs of businesses and website owners, OVH offered their clients a variety of services and offers. Some of the common services offered by OVH will be discussed in this review.
A number of different hosting plans are offered by OVH which permit you to control your own website. The company gives you full control over your portion of the server when you choose VPS server as your service. You can use the server in the way you like without any interference by the company.
A number of different dedicated server options are provided by the company which is further divided into different speed, bandwidth, and size. This service is provided by the company to those whose business needs a little more push or who want to host different cloud services or an Exchange server. Dedicated server helps you in saving your money along with choosing the proper server which fulfills the needs of your business.
With the help of Cloud servers, you can easily convert the local file applications and servers into cloud-based services for your business which can be accessed from anywhere. OVH provide their customers with perfect cloud-based plans that are perfect for those who want to create their own cloud on the internet. As for all these services to happen, one needs reliable and safe cloud services which are undoubtedly provided by OVH.
Do we recommend OVH.com?
After the whole review, yes we do recommend OVH as it offers dedicated and VPS hosting plans at an affordable price. Although, the price of the plans are quite lower so you need to pay the extra amount for extra features. The company offers cheap services and has data centers that are present at various locations worldwide which makes it an attractive web host. Although there are also certain flaws that come with it such as frustrating panel and decent performance.
But undoubtedly, the company provide a good combination of quality and price. We recommend OVH to those who can handle manual installs without the need of any additional support.