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HostGator Reviews by Real Users & Reviews by Hosting Experts

HostGator Reviews and Expert Opinion

From $0.00 / month

2 reviews

  • Unlimited Disk Space
  • Unlimited Bandwidth
  • I click Script Installs
  • 99.9% Uptime Guarantee
  • 45 Days Money Back Guarantee
  • 24/7/365 Technical Support

Customer score for HostGator

(2 Reviews )
  • Reliability
  • Pricing
  • User Friendly
  • Support
  • Features

HostGator reviews by Customer

2 reviews
Rana khan

Best Cloud Hosting Provider

I have my own website ( and from last two months looking for a cloud hosting provider and after using services from Hostgator, i am truly satisfied with that because their plans are extremely reasonable and features are great. I wasn't satisfied with the services that i used previously, So i decided to migrated my site to Hostgator. Now i am fully satisfied and enjoying the great features of Cloud Hosting.

Published on Oct. 17, 2018
Abhishek Garg

Ultimate Services

I moved my site from another facilitating organization to Hostgator as I was confronting speed issues. It has been over 2 months now that I have not confronted any such issues. There benefit staff is ideal. I will exceedingly suggest utilizing Hostgator.

Published on Oct. 17, 2018

HostGator Expert Review 2022

Written by: Dheeraj

2 reviews

Amazing Support

  • Reliability
  • Pricing
  • User Friendly
  • Support
  • Features

Amazing Support

About Hostgator Hosting


HostGator is a strong web hosting company which was founded in the year 2002. Since then this company has become one of the largest hosting company around the globe. The growth of the company is due to the quality customer service they offer with the reliable web hosting and shared hosting plan. The company currently has its headquarters in Houston, Texas and is hosting more than 8 million domains. With more than 850 employees who are working passionately for the company are providing 24*7 support to their customers and are also tackling the businesses of all kinds.

HostGator is famous for offering various plans to its customers along with a wide variety of functions that are targeted at Webmasters. Similarly, the company also provide packages of domain service and virtual, shared server web hosting. But, the service dedicated hosting which differentiate HostGator from any other hosts present in the market. HostGator is ideally used by the individuals and entrepreneurs. The users of the HostGator gets their own physical server which you can be run on either Linux or Windows platform at the same price. Along with this the company also gives services to those who own commercial websites and need more resources.

Company overview

1) Top features – Unlimited bandwidth, unlimited disk space, free domain, WordPress hosting and unlimited sites.

2)  Platform – Linux and Windows

3)  Scripting & Languages – ASP, Python, PHP, and Ruby on rails.

4)  Control Panel – Cpanel

5)  Easy Installs – Drupal, Mageno, WordPress, and Joomla.

6)  Server Location – USA

7)  Databases – PHPMyAdmin and MySQL.

8)  Customer support – 24*7 over the phone, live chat, tickets, email, and knowledge-based.

Summary of HostGator

HostGator is a considerable option for the one who wants hosting at low prices. The unmetered hosting is the best option present for the small website owners. HostGator is, therefore, a great option for small business or personal website. The customer support of the HostGator is excellent although it is difficult to navigate their knowledge.

But, for the big business or for busy sites the customers can consider other hosting options present in the market. HostGator is great and easy to work host. In the VPS web hosting plan provided by the HostGator, the users run their service as a virtual private machine where they share physical hardware with other clients. HostGator provides freebies along with its every plan. These freebies are certainly very useful. Freebies may include free website building tools like Weebly Site Builder, 4500 free templates for website, the free transfer for MySQL and scripts and free site migration. Along with this HostGator also provides free scripts which are used with the shared hosting plans with free credits.

HostGator provides a guarantee of money back to its users, great uptime with a claim of 99.97%, free migration, and security for the websites and a very good customer support. But no email security protection, backup hidden fee marks a thumbs down for this.

Pros of HostGator

HostGator provides its users some really good advantages which include money back guarantee for more days as compared to other hosts present in the market and simple interface for new users. Here are some of the pros of the HostGator.

1.  Very good Uptime of 99.97%

It is very important for any website to have a great uptime with stability and consistency.  HostGator provides your website a promising uptime of 99.97% which is as compared to the last eight months is .03% better than the average of the industry.

At first, the uptim of HostGator was not efficient but with time they improved their uptime effectively. Although there are mixed reviews of the HostGator uptime it is quite reliable as compared to other hosting company present in the market. Although no matter where you go you can face the problem of unusual uptime from time to time in case of any issue related to maintenance or any other.

As per the reports claimed by certain users they faced the problem of account suspension for violating the terms and conditions of the company. But, the company’s says that if the users will follow their policies than they never ever face any such issues. As far as uptime is considered the company is giving a standard industry uptime of 99.9%. 

2.  Customer Support

Customer support is a much-concerned factor in the hosting industry. Every customer has a serious concern about it and HostGator very well understand the need of it. The customer service provided by the HostGator is very good. You can contact them 24*7 through phone or email or live chat. The live chat option provided by the HostGator is very well. You can easily copy and paste the errors or the problems that you are facing instead of going through the entire process of explaining to the executive over the phone. The company representatives revert back your queries in about 10-15 minutes which is quite good. In addition to this, HostGator also provide you an access to their video tutorials on every basic issue which you might face such as the process of purchasing their account add-ons.


3. 45 days Money Back Guarantee

HostGator is different from normal web hosting companies which are present in the market as it provides a 45 days money back guarantee where the other companies only give 30 days’ guarantee of money back.  So, in short, you get extra 15 days to test them on every possible basis you can before trusting them fully and getting locked with them in long-term agreement of 1 to 3 year.

Although this money back guarantee comes with some limitations and restrictions which you must know before locking any deal with them. The things that you should know about the money back guarantee provided by the HostGator are as follows:

- The refund program that is provided by the HostGator is not applicable to the administrative fees, dedicated server, domain name purchase or install fees for custom. You can only get the refund when you purchase VPS, shared or reseller hosting.

- The orders valued till $0.01 are not eligible for the refund.

- In case of paying for any hosting package via bank wire transfer, money order or check you will not get your refund. In order to become eligible for the money back guarantee you need to pay with other payment options like credit card, debit card, cash or PayPal

4. Free migration and Enhanced security

HostGator helps you without taking any charge for relocating your existing website with their services. For processing the website transactions HostGator provides automatic removal of malware, automatic backup of the daily database along with a free SSL certificate with all their premium plans. HostGator also protect you with all the DDoS attacks.

Hostgator- migration

5. User-Friendly interface for beginners

HostGator interface is very user-friendly for all the newbies provides them ease of operating their website with ease. New users do not need the help of any external support to operate their website. Along with this, HostGator also provide users endless FAQ pages, documents and video tutorials which helps you at every breaker. They provide you a step by step guide to solve your problem with ease. 

Cons of HostGator

Some of the few qualities which provide its customer an uneasiness experience. Here are certain cons of HostGator.

1. Hidden fee charges

Instant backup is the most appealing and talked feature of the HostGator. But the user only gets the manual backup option for free which is by default present in the cPanel, and for the automatic backup option to simplify the process, they charge you an extra amount of $15.95 per annum. On their website, they claim of providing service of automatic backup on any random day. Every backup will overwrite the previous work. Depending on the kind of hosting package the company provides the backup policy accordingly. Else only one backup per week is provided.

Backup is provided to only those shared accounts which are under 100,000 inodes and 20 GB. The sad part is that the company says that their backups have no guarantee as they are provided only out of the courtesy and recommend you to look for any outside company in order to protect your data.

2. Tricks for standard pricing

The pricing of the HostGator looks ok when at the first site but when you actually consider any package to buy the prices become complex. The company tricks you by providing you the longest plan at the lowest price. Like you need to choose minimum three years of their plan in order to get the best promotion scheme. Else for a monthly or yearly option, you need to pay a huge amount which is 50-150% more than the other long-term packages. The second trick which the companies apply is they provide the initial or first package at the lowest promotional price but after the plan expires they will charge you as per their normal package pricing which is double the normal pricing.

hostgator-standard pricing

3. It is a Part of EIG

Many people who have gone through the experience of dealing with the Endurance International Group (EIG) will definitely claim that any company which is related to Endurance International Group has a bad reputation in the market. So HostGator being a part of the EIG will definitely affect its functionality and the tricks to handle things.

HostGator Hosting Plans

A variety of plans are offered by the HostGator to its users. You have options to choose from plans for VPS hosting, shared hosting, cloud hosting, dedicated hosting and WordPress hosting. All the plans offered by the HostGator have very rich features which are suitable for people with different hosting and budget requirements.  

The plans offered by the HostGator are as follows:

- Shared Hosting If you want to start a new website which has low traffic then this is the best package to choose from. On the shared hosting plans the websites that are hosted on the same server as that of your website then your website can share the resources with those websites.

- Cloud HostingA cloud hosting uses multiple servers whereas a shared hosting uses a single server. Therefore this plan is best for you if your website gets traffic spikes frequently.

Cloud hosting

- WordPress Hosting - The shared hosting plans of HostGator optimized for websites that are powered by WordPress. By optimizing the website performances it also protects your websites with some common attacks of WordPress.

- Virtual Private Server (VPS)In order to manage virtual resources of your website on the platform of cloud hosting, Virtual Private Server is used. VPS is perfect for those websites who are in growing stage and have traffic spikes frequently.

hostgator- vps plan

- Dedicated Server HostingIf you want a dedicated server mainly for your website hosting then dedicated hosting is a perfect option for you. But dedicated server hosting has to be maintained all by yourself which is a great responsibility for you.

Site Builder of HostGator

- The HostGator site builder is very useful for you if you want to build a website from scratch. The hosting account of the HostGator has all the features that the Weebly Site Builder have. But, the free version of Weebly which comes with each hosting plan that is capable of creating only six pages.

- HostGator also provide 4000 templates for websites for different categories of industry. So the templates and site builder will be helpful for you if don’t want to install the scripts that are already available.

HostGator Hosting Plans Price

- HostGator offers its users variety of plans with a wide range of budget. For a small website, HostGator provide a perfect shared hosting plan which if you choose any package with a term of 36 months you can also receive a heavy discount on every package. Hatchling is the most affordable of all which will costs you around $3.95 every month.

- The Business plan and Baby plan of the shared hosting will cost you around $5.95 per month. Unmetered bandwidth and unlimited hosting of domain comes along with these plans. Although the Business plan also includes a free dedicated IP, free Positive SSL, free VOIP phone service and a free IP. Along with all these options a Windows shared hosting plan is also present for you at the starting per month price of $4.76.

Cloud hosting plans are available for you if you want a fast hosting along with more resources at a monthly price of $4.95. These plans includes scalability, fast load times, integrated caching, data mirroring and protection over failover. The highest plan in the Cloud hosting which have the most number of resources such as 6 core CPU, 6 GB RAM, free dedicated IP and free positive SSL comes at a monthly price of $9.95.

- The Web hosting plans of HostGator is developed on the cloud architect which provide an extra boost in the speed. The low density servers, integrated CDN and caching layers of HostGator ensures it users with faster speeds. These plans of Web hosting starts at a monthly price of $5.95.

As VPS hosting plans are recommended for the scalability and control which comes at a monthly price of $19.99. VPS plans comes along full root access, full suite of developers tools, dedicated resources, courtesy backups and advanced functionality. This plan is mostly used by the business or professional users.

- can opt between SSD or HDD storage and Windows or Linux OS. As per the level of experience you have, you can choose an option of managed or semi-managed servers.

- Enterprise server is a plan which have the most resources for its users. These includes packs 8 Core/ 16 Thread Intel Xeon-D CPU, 30 GB RAM, unmetered bandwidth and 1 TB SSD storage.

- HostGator also provide you a reseller plan which is suitable if you are about to start a small hosting business of your own or as a complimentary service you want to start a web hosting service on your website. The reseller plans of HostGator starts with a monthly package of $19.95 which comes along a cPanel, easy white labelling, 45 day money back guarantee and uptime of 99.9%.

hostgtor- hosting plan

Features of HostGator

HostGator offers its customers a variety of features which comes along with its plans. The feature may increase or decrease as per the plan opted by the user. Some of the main features are:

1)  Unlimited Bandwidth – HostGator will never charge you with the bandwidth overcharged fees as in case of HostGator there is no limit of bandwidths. Users also need not have to worry about shutting down of their website.

2)  Unlimited Disk Space – You need not have to worry about the space left on your website server and can upload as much files as you want to upload as the HostGator offers unlimited disk space to its users on their server.

3)  Private and Shared SSLs – Majority of the websites including the government and major retail sites uses an essential security layer which is popularly known as Secure Socket Layer or SSL. The Baby and Hatchling HostGator plans comes along with a shared certificate of SSL. Whereas the top graded plans come with a private SSL certification for ensuring top-notch security.

4)  Shared and Private IPs – Smaller or cheap plans of HostGator comes with a shared IP just like they have a shared SSL certificate. Whereas the top-notch plans of HostGator like the Business plan of shared hosting come with a personal IP address for the user’s convenience.

5) Automatic renewal of Domain – Before the expiry of previous domain the HostGator automatically renew the domain so that you don’t have any fear of losing your website. In case you forgot to renew your domain it will help you in any case.

6)   Multiple package availability – HostGator has a variety of packages for you. Whether you need a VPS, a dedicated server or a shared hosting of basic level HostGator has all the plans right for you.

7)  Affordable Pricing – The HostGator provides you web hosting at very affordable prices. Along with the affordable prices the HostGator plans also comes with a lots of features for providing ease to its users.

8)   Reseller Hosting – Reseller hosting is one of the most unique and innovative feature provided by the HostGator. The users can trade their own plans of hosting on the servers of HostGator with the help of the Reseller hosting. So now you can start your own web hosting.

9)  Excellent technical support - The technical support of HostGator is very famous. You can contact the representatives of the HostGator anytime through phone or mail or live chat. 24*7 support is provided by the company to its customers and issues are solved effectively.

10)  Money back guarantee – HostGator provides its customer a period of 45 days to test them and their services. In any case you are don’t like their services or plans you are eligible for a full refund. This is certainly the best feature provided by the HostGator to you to trust them.

Do we recommend HostGator?

We recommend HostGator shared plan to those who need a cheap, simple and shared hosting solution. If you need a website along with some good features, security and speed then cloud plan of HostGator is perfect for you. For the users who don’t want to spend much and want security and speed then HostGator WordPress hosting is an option to consider.

It is a big domestic name with the reason that they provide anything different and their hosting option may appeal someone who is just starting his website but not for them who seriously needs a real website. Although the average uptime of the shared hosting of HostGator is 99.97% which is quite good. But their speed is not good. They rank just an average for hosting websites. HostGator offers a great variety of hosting packages which fulfill the requirements and budget of many people.

Cloud Hosting Plans - 2022

Plan Name Hatchling Cloud Baby Cloud Business Cloud
Space Unlimited Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited
Price $4.95 $7.95 $9.95
CPU 2 cores 4 cores 6 cores
RAM 2 GB 4 GB 6 GB

Dedicated Server Hosting Plans - 2022

Plan Name Basic Basic Standard Standard Elite Elite Pro Pro
Space 500 GB 500 GB 1000 GB 1000 GB 1000 GB 1000 GB 1000 GB 1000 GB
Price $174.00 $174.00 $219.00 $219.00 $279.00 $279.00 $374.00 $374.00
CPU 2 x 2.30GHz 2 x 2.30GHz 4 x 2.50GHz 4 x 2.50GHz 4 x 2.50GHz 4 x 2.50GHz 4 x 3.30GHz 4 x 3.30GHz
RAM 4 GB 4 GB 4 GB 4 GB 8 GB 8 GB 16 GB 16 GB

VPS Hosting Plans - 2022

Plan Name Snappy 2000 Snappy 4000 Snappy 8000
Space 120 GB 165 GB 240 GB
Price $89.95 $129.95 $159.95
CPU 2 cores 2 cores 4 cores
RAM 2 GB 4 GB 8 GB

Shared Hosting Plans - 2022

Plan Name Hatchling (Everything Unlimited) Personal (Windows) Enterprise (Windows) Baby (Everything Unlimited) Business (Everything Unlimited)
Space Unlimited Unlimited Unlimited Unlimited Unlimited
Bandwidth Unlimited Unlimited Unlimited Unlimited Unlimited
Panel cPanel - - cPanel cPanel
Number of Sites Unlimited Unlimited Unlimited Unlimited Unlimited
Price $3.95 $4.76 $14.36 $5.95 $5.95